Highgate Senior Living Blog

Sheila Smart's Secrets to Easing the Transition to Highgate Senior Living

The only thing Smart says she wishes she would have done differently? "I wish we would have done it sooner."

Mother and Daughter enjoying time together in the outdoors while the daughter gives her mother a hug

Sheila Smart knew it was time for her mom, Delores, to transition to assisted living after she fell at home. Her dad, Robert, on the other hand, was prideful and in denial. “To be frank,” Smart says, “my dad was kind of grumpy.”

Her parents were still living at home in Yakima, Washington — a home that they’d shared for 46 years — and no one was thrilled about the idea of moving.

“It was a mental war,” Smart admits. “You don’t want to just put your mother in assisted living without it being her decision. But I thought, ‘I can’t have this on my conscious if anything were to happen.’ So I sat them down and said, ‘OK, we need to make a change because we need to do what’s best for her.’”

Finding the Right Assisted Living Community

Smart and her dad toured four assisted living communities before they found the right one in Highgate at Yakima.

“When I walked into Highgate, I felt it was homey,” Smart recalls. “And, to be honest, it didn’t smell bad like how some of those other places smelled. Then our interview with Mandy [Ketcham, Community Relations Coordinator at Highgate at Yakima] went really well. I could tell she was a real advocate for seniors. I felt like she would make sure whatever my mom needed she would have.”

A deep thinker, Robert had to sit on it for a little longer than his daughter did, but he eventually decided it was the best move for both his and his wife’s quality of life.

“When we were going through the interviews, he said, ‘Honestly, I’m exhausted,’” Smart says. “He’s 88, and he was getting her up in the morning, and I was putting her to bed at night. It was a lot. It was physically demanding on him, and I felt like I couldn’t go anywhere.”

Making the Physical Move

It was too difficult to imagine downsizing, packing, selling the house, and moving to assisted living all at the same time, so Smart worked with her dad and the Highgate Senior Living care team to get Delores situated in her grand studio first.

“We moved my mom into Highgate and then started downsizing,” Smart says. “When she left the house, it looked exactly like it had for the past 40 years. Now it doesn’t, and I think it’s good she didn’t see it that way. I think it would have been too hard for her.”

On move-in day, Smart and her parents were greeted by the Community Relations Coordinators and Care Partners, and about five or six resident ambassadors stopped by to welcome Delores, who moved in on her 90th birthday, to the community.

“They brought her a plant and tried to make it as nice as possible, but it was still hard,” Smart says. “Mandy was so helpful, though. It made me feel better to hear her say that it’s the hardest on the families.”

Establishing a Familiar Environment

With the help of her dad, brother, and sister-in-law, Smart worked quickly to establish a familiar environment for her mom by recreating her bedroom. “I found a quilt that her sister-in-law made a long time ago and put that on her bed, and I brought her favorite chair,” she says. “We wanted it to be as comfortable as possible.”

Not only is Delores comfortable in her new home at Highgate, but, much to Smart’s surprise, so is Robert.

“The day she moved in, my dad jokingly asked the staff if boyfriends can stay the night,” Smart says. “They said it’s considered her apartment, so because she pays rent, anyone can stay there who she wants. My dad has spent the night there every night. After the house is closed, I think he’s going to officially move in, too.”

Feeling at Home

Like any major life change, moving to a new home takes some adjustment — for both the senior and the family.

“Truthfully, I’m still adjusting,” Smart admits. “But they said I could come whenever I want. I like that they have a very open-door policy. I love that”.

“My mom was anxious and nervous, too, but it didn’t take long for her,” Smart continues. “She’s already thriving. She’s happy, and her anxiety is gone. She looks better physically. She met a friend next door. She has really good caregivers. And my dad likes that he’s not having to care for my mom anymore.”

The only thing Smart says she wishes she would have done differently? “I wish we would have done it sooner.”

Are you helping a loved one make the move from their current home to a new home at an assisted living community? Download A Guide to Making the Move to Highgate Senior Living for more tips on how to ease the transition.

Making the Move to Senior Living